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Is Personalized Software the Key to Success?

Today, business software is a tool that cannot be replaced by any other. You can easily attract previous and future customers, create marketing campaigns and sell through online markets if you discover the benefits of a software development company. Thus, new opportunities will be opened to you, such as:

  •  Discount coupons;
  •  Email campaigns;
  •  Social media.

Create discount codes for your consumers with a variety of choices for quantity and targeted services. Send these coupons to your target audience using a number of ways (we recommend email campaigns). In your interface, you may see active and expired coupons, as well as clients who have used a coupon.

Moreover, select previous customers who have ordered or ordered your company’s services and send them marketing messages.

To advertise your product or service, create and execute a social media affiliate program with bloggers.

Start working efficiently and increase productivity with modern software

In today’s world, software development services like Intellectsoft offer your team members access to the interface of your business management software.

Bring your team together to be productive online. Choose what aspect of your organization they will be allowed to control, regardless of whether they are an administrator:

  •  edit content,
  •  manage customer service,
  •  process orders.

If you wish to include your accountant, simply provide him/her access to the admin and invoicing tools, and he/she will get all invoices through email. To add an architect, simply provide him access to orders and customer support.

Invite your team members to get an email or push notifications when particular activities are performed.

Easy communication with team members. The Intellectsoft team can design a private team notes interface for your team to communicate thoughts and notes. There, you may discuss the current order and devise an action plan.

The back office is available in multiple languages ​​if your team is coming from around the world.

How to improve the company’s service level?

There is no question that bespoke company software development will propel you to a new level of customer service excellence.

Our chat tool lets you communicate with your consumer in real-time online or on your smartphone. Instantly respond to inquiries or concerns, and utilize stored responses to answer commonly requested questions.

Examine your customer profiles to understand who you’re dealing with and how to serve them effectively. And every time a consumer interacts with the tailored software, his or her actions (visits, conversations, and orders) are immediately added to his or her customer profile.

Customers will be alerted through email or text messages about the progress of their orders, subscriptions, refunds, notifications, and quotations. Development services provide you with confirmation emails, saving you time. If you work for a law firm, getting personal injury case management software will allow you to promptly manage your cases systematically and ensure you communicate your work to the clients. You will undoubtedly get to know your client, alter your service, and give him efficiency and transparency.

Security in the context of software

Personalized software helps you stay on top of your cyber legality and security. Usually, developers offer:

  • GDPR and Privacy It is a unique set of privacy terms – get your own set of terms of service. Add them to login forms and make click-to-accept available.
  • Cookie permission. Make a cookie consent box available on your website.
  • Export of data Content Export – Import a backup file to restore your website in seconds.
  • Export customers – never lose customer profiles.
  • Export your orders – keep all your order history safe.
  • Cloud and security. 

And please notice, that you don’t have to bother about hosting because your software developers’ package includes it. Your content will load rapidly from any location on the planet.

Furthermore, cloud Storage will give you an endless storage system in an optimized content cloud. If you require more than 4GB, please contact the developer.

HTTPS can protect the security of your business and customers by supporting the SSL certificate.

Non-customized software can be detrimental to your business

If you continue to reject bespoke software, you are opting to employ ready-made (template) software. There is one benefit here: comprehensive documentation for using it and troubleshooting faults is generally supplied with the final program. There are also forums where users of the same program help solve problems and discuss intriguing ideas.

Regular updates are available

Developers of widely used software are attempting to incorporate solutions in response to the requirements of several businesses. There is a good possibility you will discover exactly what you are looking for.

However, you should also consider the disadvantages of such a business solution. Not all features of the software will meet your needs.  Therefore, your company will either have to implement such a software solution and adapt business processes or look for alternative software.

Changes in software functions

The software solution company may decide to remove or change certain features. There may also be a situation where the manufacturer closes the program for financial or other reasons.  Software updates can cause malfunctions that will take time to resolve.

Requires configuration

For the finished software to work as expected, you need to configure it and study its functionality in detail.

How to make a choice?

Before choosing between ready-made or custom software, it is important to evaluate the following factors:

  •  maturity of business processes;
  •  ease of use of the software;
  •  allocated budget for software solutions; 
  •  conformity of software functions to the needs of the company;
  •  readiness of the company to adapt to new software.

It means you need to decide which solution is more suitable for you personally. However, it is always worth remembering how important it is to preserve the culture and uniqueness of your brand on online platforms. Image is what makes a brand stand out from the crowd. Brand products are associated with quality and stability.

Developing and maintaining a brand is a way to increase company profits. A brand creates loyalty and motivates people to make repeat purchases. Bringing new products to the market under an existing brand is more economical than starting from scratch.

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