GPUsNews

AMD Admits Faulty Heatsinks Causing Thermal Throttling on Radeon RX 7900 XTX Graphics Cards

AMD has finally dropped the ball. After investigations from various publications, the chipmaker has released a statement admitting a flaw in the reference Radeon RX 7900 XTX. As per internal observations to date, the thermal solution used in the reference design is the root of the problem and appears to be present in a limited number of RDNA 3 cards shipped.

We are working to determine the root cause of the unexpected throttling experienced by some while using the AMD Radeon RX 7900 XTX graphics cards made by AMD. Based on our observations to-date, we believe the issue relates to the thermal solution used in the AMD reference design and appears to be present in a limited number of the cards sold.

We are committed to solving this issue for impacted cards. Customers experiencing this unexpected throttling should contact AMD Support (https://www.amd.com/en/support/contact-call).

AMD

As reported earlier, these GPUs hit temperatures as high as 110C under load, leading to severe clock fluctuation and reduced sustained performance. While all the RDNA 3 cards run hot, the reference design runs into its TJ max limit under load.

Well-known overclocker “der8aer” has been investigating the Radeon RX 7900 XTX for possible flaws or defects and may have found something. Previously, he demonstrated that merely reseating the heatsink and replacing the thermal paste knocked several degrees off the chart. Using four reference cards, he has now uncovered what seems to be a defective vapor chamber.

To begin with, the orientation of the graphics card affects the thermals way more than it should. When horizontal, the RX 7900 XTX runs an entire 15-20C cooler. And yet, the GPU throttles under the burn-in test. As you’d expect, turning the card to a vertical setup results in a sharp increase in temperature, which, surprisingly, wasn’t undone by turning it back to its horizontal position.

These findings indicate that the vapor chamber that forms the heart of the heatsink isn’t functioning as intended. The coolant in the chamber cannot circulate properly after condensation, leading to overheating during prolonged testing. It could also be a low-quality coolant or an inadequate quantity. Either way, the Radeon RX 7900 XTX reference card running into 110C isn’t “by design” and needs to be fixed.

Areej

Computer hardware enthusiast, PC gamer, and almost an engineer. Former co-founder of Techquila (2017-2019), a fairly successful tech outlet. Been working on Hardware Times since 2019, an outlet dedicated to computer hardware and its applications.